Privacy policy

KapuaMire respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase from our online store. This Privacy Policy explains what information we collect, how we use it, how we store it, and the measures we take to protect it. By using our website, you agree to the practices described below.

Information We Collect

We collect information that is necessary to process orders, provide customer support, and improve your shopping experience. This may include:

  • Order and transaction information: name, billing address, shipping address, email address, payment details, and order history.
  • Device and usage information: IP address, browser type, operating system, pages viewed, and interactions with our website.
  • Customer support information: information you provide when you contact us at [email protected], including the content of your message and any related details.

We do not operate a user account center, and we do not require you to create an account or log in to browse or purchase from our store.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling orders for mice, keyboards, controllers, and related products.
  • Communicating with you about your order, delivery, returns, refunds, and customer support requests.
  • Preventing fraud, unauthorized transactions, and misuse of our website.
  • Improving our website, product offerings, and overall customer experience.
  • Complying with applicable legal, tax, and regulatory obligations.

Where required by applicable law, we rely on your consent, the performance of a contract, or our legitimate interests as the legal basis for processing your personal information.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and support essential functions such as shopping cart operation and checkout. You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service providers: with trusted third parties that help us process payments, fulfill orders, deliver packages, prevent fraud, and operate our website.
  • Legal compliance: when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • Business protection: when necessary to protect the rights, property, or safety of KapuaMire, our customers, or others.

All service providers are required to handle your information in accordance with applicable data protection laws and only for the purposes for which it was shared.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, dispute resolution, and enforcement of our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Data Storage and International Transfers

Your information may be stored and processed in countries other than your country of residence. Where we transfer personal information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include encryption, secure payment processing, access controls, and regular monitoring. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Object to or restrict certain processing activities.
  • Request data portability where applicable.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable law.

Children's Privacy

Our website and products are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us at [email protected] so that we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page, and your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at [email protected].